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Unpaid Payments Management

Overview

The Unpaid Payments Management interface allows administrators to monitor and manage failed auto-debit transactions during the settlement process in the Moneta Network. This system is responsible for tracking payment failures, managing retry attempts, and maintaining transaction records. Unpaid Payment Management

Payment Collection Process

The system handles payment collection through the following steps:

  1. Initial auto-debit attempt during settlement
  2. Recording of payment failures with detailed error information
  3. Automated retry process based on defined schedule
  4. Tax calculation and retention regardless of payment status

Table Structure

The interface displays a table with the following columns:

Column NameDescription
USER IDUnique identifier for the user
USER NAMEName of the user associated with the payment
STATEMENT IDReference ID for the settlement statement
AMOUNTPayment amount in USD (including retained tax)
FAILURE REASONDetailed error information for failed auto-debit
RETRY COUNTNumber of retry attempts (maximum 3)
NEXT RETRYNext scheduled retry date based on retry schedule
STATUSCurrent status of the payment

Retry Schedule

The system follows a specific retry schedule for unpaid transactions:

  1. First retry: 24 hours after initial settlement attempt
  2. Second retry: 3 days after the first retry
  3. Third retry: 7 days after the second retry
  4. After 3 failed retries: Account flagged for further action

Status Types

The system uses the following status indicators:

  • Finalized: Payment successfully collected after retry attempts
  • Permanent_rejected: Payment permanently rejected after 3 failed retry attempts